Privacy Policy

Last updated: 12/12/2025

Bright Skin Company (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Trading name: Bright Skin Company
Address: Unit 5, Bicester Business Park, OX26 4LD
Email: brightskincompany2020@gmail.com​


Phone: 07535 753236

Bright Skin Company is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following information:

  • Name, email address, phone number
  • Address and location details
  • Information submitted via contact or consultation forms
  • Booking and appointment details
  • Medical and consultation information provided via secure third-party systems
  • Marketing preferences
  • Technical data such as IP address, browser type, and usage data

3. How We Collect Your Data

Your data may be collected when you:

  • Submit a form on our website
  • Book or enquire about treatments
  • Communicate with us by email, phone, or message
  • Use third-party booking or consent platforms
  • Interact with our website via cookies and tracking tools

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and manage bookings
  • Provide consultations and treatments
  • Maintain accurate client records and consent documentation
  • Send appointment reminders and important service updates
  • Send marketing communications (where consent has been given)
  • Improve our website, services, and user experience
  • Comply with legal and regulatory obligations

5. Third-Party Systems

We use trusted third-party systems to manage bookings, payments, and consent, including:

  • Booksolo (booking and appointment management)
  • Faces Consent (medical consent and records)
  • Analytics tools such as Google Analytics
  • Advertising tools such as Meta (Facebook/Instagram) Pixel

These providers process data securely and in line with UK GDPR requirements.

6. Marketing Communications

We may contact you by email or SMS with information about treatments, offers, or updates where you have opted in.
You can unsubscribe at any time using the link provided or by contacting us directly.

7. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Analyse website performance
  • Improve functionality
  • Support advertising and remarketing

You can manage or disable cookies via your browser settings.

8. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Medical and consent data is stored securely via specialist platforms.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Contact Us

For any privacy-related questions, contact:
Email: brightskincompany2020@gmail.com​