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Frequently Asked Questions
Everything you need to know about our treatments, consultations, and booking process. If you can’t find the answer you’re looking for, our team is always happy to help.
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Your Questions, Answered
From consultations and safety to results and aftercare, we’ve answered the most common questions our clients ask before booking a treatment at Bright Skin Company.
Are your treatments safe?
Yes. All treatments are carried out by fully qualified aesthetic practitioners using clinically approved products and equipment. Every treatment includes a consultation to ensure it is suitable and safe for you.
Do I need a consultation before treatment?
Yes. A consultation is required before all medical aesthetic treatments. This allows us to assess your skin, discuss your goals, review your medical history, and create a personalised treatment plan.
Is there an age requirement for treatments?
Yes. All treatments are strictly 18+ only. We do not offer treatments to under-18s, even with parental consent.
Will my results look natural?
Our approach is always focused on subtle, natural-looking results. We aim to enhance your features rather than change them, avoiding an overdone or artificial appearance.
Is there any downtime after treatment?
Downtime varies depending on the treatment. Many treatments have minimal to no downtime, while others may cause temporary redness, swelling, or mild bruising. We will always explain this clearly during your consultation.
How long do results last?
Results depend on the treatment and individual factors such as lifestyle and metabolism. Some treatments last several months, while others provide longer-term improvements. We’ll advise on maintenance during your appointment.
Are treatments painful?
Most treatments cause minimal discomfort. Where required, numbing creams or comfort measures are used to ensure the experience is as comfortable as possible.
Can I return to work after my appointment?
In most cases, yes. Many clients return to normal activities the same day. For injectable treatments, we may advise avoiding strenuous exercise, heat, or alcohol for a short period.
How do I book an appointment?
Appointments can be booked online via our booking system or by contacting us directly. If you’re unsure which treatment is right for you, we recommend booking a consultation first.
What is your cancellation policy?
We require at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations may incur a £25 fee. No-shows may still be charged.
Do you take deposits for bookings?
Deposits may be required for certain treatments or appointments. This will be clearly communicated at the time of booking.
Are results guaranteed?
Every client responds differently to treatment. While we use proven techniques and products, results can vary. This will always be discussed honestly during your consultation.
Where are you located?
Our clinic is located in Upper Heyford, Bicester (OX26 6UJ). Full directions and contact details are available on our Contact page.
Still have questions?
If you have any questions not covered here, please get in touch or book a consultation. We’re always happy to help.